Your Privacy at a Glance

Massage Therapy Practice – Washington State

Your privacy matters to us. This summary explains, in plain language, how your personal and health information is protected and used in our massage therapy practice.

What Information We Collect

We collect only the information needed to provide safe, appropriate massage therapy care, such as:

• Health history and intake forms

• Session notes and treatment records

• Appointment and payment information

All of this is considered confidential health information under Washington State law.

How Your Information Is Used

Your information is used only for:

• Your care – to provide massage therapy services safely

• Payment – to collect payment or bill insurance if applicable

• Practice operations – scheduling, recordkeeping, licensing, and legal compliance

We do not sell or share your information.

When Information May Be Shared

Your information is not shared without your written permission, except when required by law, such as:

• Public health or safety requirements

• Court orders or legal subpoenas

• Licensing or audit requests from the Washington State Department of Health

Only the minimum necessary information is shared when legally required.

Your Rights as a Client

You have the right to:

• See and get copies of your records

• Ask for corrections if something is incorrect

• Request limits on how your information is shared

• Ask for private communication methods

• Get a copy of our full Privacy Policy

Just ask — requests are handled respectfully and within legal timeframes.

How Your Records Are Protected

We protect your information by:

• Keeping paper files locked

• Using password-protected electronic systems

• Limiting access to authorized individuals only

• Securely destroying records when legally allowed

Records are kept for the time required by Washington State law.

Electronic Communication

Email, online scheduling, and electronic forms may carry some risk. You may request different communication methods at any time.

Questions or Concerns?

If you have questions about privacy or believe your information was handled improperly, please contact us directly.

You may also file a complaint with the Washington State Department of Health or the U.S. Department of Health & Human Services. There is no penalty or retaliation for raising concerns.